News Summary
Toyota Financial Services (TFS) has announced a significant expansion of its Chandler office, increasing its operational footprint from 80,000 to 120,000 square feet. As one of only three regional customer and dealer centers in the U.S., this expansion enhances TFS’s ability to serve clients in the Southwest. The move reflects TFS’s commitment to growth in Arizona and aligns with the city’s efforts to attract corporate investments. This facility will support TFS’s 3,800 employees and improve service delivery, reinforcing the company’s strategic vision for the region.
Chandler, Arizona – Toyota Financial Services (TFS) has announced the expansion of its Chandler office, a move that underscores the company’s growth and commitment to the region. This announcement was made on a Tuesday, highlighting the strategic importance of the Chandler location in TFS’s operational framework.
The Chandler office functions as a regional customer and dealer center, one of only three such centers in the United States, with the other two facilities located in Texas and Georgia. The increased footprint of the Chandler office will enhance TFS’s ability to serve its clients more effectively in the Southwest and beyond.
In a statement regarding the expansion, TFS General Manager of Customer Care noted that Chandler is a critical site within their customer service network and expressed enthusiasm for the future capabilities afforded by the expansion. The new layout will facilitate increased collaboration and engagement among the 3,800 employees stationed at TFS, enhancing productivity and service delivery.
The expansion entails the company taking full control of a 120,000-square-foot facility situated near Price and Willis roads, an increase from its previous occupancy of 80,000 square feet. This allows TFS to consolidate its operations further, maximizing its efficiency and presence in Arizona. The office expansion is expected to accommodate its growing workforce while supporting operational needs as the company delivers financial services to a wide array of customers.
Micah Miranda, the Economic Development Director for the City of Chandler, remarked that this expansion is a testament to Chandler’s standing as a favorable location for corporate projects. The development aligns with the city’s broader efforts to attract and retain businesses in various sectors, thus bolstering the local economy.
TFS was originally established in the Chandler location in 2019, marking the company’s investment in Arizona as part of its strategic growth plan. The expansion and upgrading of the office indicate TFS’s long-term vision of delivering comprehensive financial services to not only Toyota customers and dealers but also Lexus clientele through its Lexus Financial Services brand.
As of March 31, TFS manages over $150 billion in assets, reflecting its substantial role in the automotive financial services sector. The company’s services extend beyond loans and financial products to include various customer satisfaction and support initiatives tailored for both Toyota and Lexus customers.
This expansion represents a significant step for TFS as it continues to adapt to changing market demands while ensuring that operations remain robust and well-equipped to handle future challenges. The state-of-the-art facility in Chandler is poised to become a hub for innovation and customer service excellence in financial services, aligning with TFS’s goals to enhance customer experience through enhanced collaboration and improved operational capabilities.
In summary, Toyota Financial Services’ expansion of its Chandler office highlights the company’s growth and commitment to providing quality financial services in the region. This development not only signifies a strengthening of TFS’s operational capacity but also showcases Chandler’s appeal as a prime location for corporate investments and initiatives.
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