Phoenix, Arizona, December 12, 2025
Doxim, a leader in customer communications management, has opened a new 64,000 square-foot facility in Phoenix, Arizona. This state-of-the-art hub consolidates services previously offered in Phoenix and Las Vegas, enhancing operational efficiency and supporting improved omnichannel communications for clients across various industries. With advanced technology and a dedicated team, Doxim aims to exceed customer expectations and foster growth in customer engagement. Executives express excitement about the investment’s potential to drive innovation and strengthen connections.
Phoenix, Arizona – Doxim Opens New Communications Hub
Doxim, a leading provider of customer communications management and engagement technology, has officially opened its new state-of-the-art facility in Phoenix, Arizona. This expansion aims to enhance Doxim’s ability to deliver comprehensive omnichannel experiences to clients across various industries.
Facility Details
The new site encompasses 64,000 square feet of modern production space, equipped with advanced technology to support Doxim’s mission. Over the past year, the company successfully consolidated its Phoenix and Las Vegas locations, migrating existing production services to the new Phoenix site. Testing began in September, with full production achieved in the following months.
Operational Enhancements
Committed to executing customer communications requests with the highest level of quality and efficiency, Doxim’s dedicated team of customer service and operations professionals ensured a smooth transition for clients. The facility showcases a commitment to exceeding customer expectations, with improved processing for faster turnaround times, systems to deliver greater quality and accuracy, and an improved infrastructure that ensures fulfillment at scale.
Leadership Insights
Kevin Svenson, Doxim’s Executive Vice President of Operations, expressed enthusiasm about the new facility, highlighting its role in representing the future of omnichannel communications. CEO Mike Hennessy emphasized the investment’s significance in driving growth and efficiency for partners, creating greater opportunities to strengthen customer engagement and build new connections.
About Doxim
Doxim is a customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities, and healthcare. The company provides omnichannel communications and payment solutions that maximize customer engagement and revenue while reducing costs. Its software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.
Key Features of Doxim’s New Phoenix Facility
| Feature | Description |
|---|---|
| Facility Size | 64,000 square feet of modern production space |
| Technology | Equipped with advanced technology to support omnichannel communications |
| Location | Phoenix, Arizona |
| Consolidation | Consolidated Phoenix and Las Vegas locations into the new facility |
| Operational Start | Testing began in September, with full production achieved in the following months |
Frequently Asked Questions (FAQ)
What is Doxim?
Doxim is a customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities, and healthcare. The company provides omnichannel communications and payment solutions that maximize customer engagement and revenue while reducing costs. Its software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.
What is the size of the new Doxim facility in Phoenix?
The new site encompasses 64,000 square feet of modern production space, equipped with advanced technology to support Doxim’s mission.
When did Doxim begin testing the new Phoenix facility?
Testing began in September, with full production achieved in the following months.
What industries does Doxim serve?
Doxim serves highly regulated markets, including financial services, utilities, and healthcare.
Where can I learn more about Doxim?
Learn more at www.doxim.com.
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