News Summary
The Department of Veterans Affairs has announced a one-year extension of its community care program. This initiative aims to streamline healthcare access and tackle bureaucratic hurdles, allowing veterans to receive essential medical treatment without unnecessary delays. With an emphasis on reducing administrative burdens, the program allows veterans to access private healthcare providers. Feedback from veterans indicates a strong demand for these changes, as many have faced frustrating delays in receiving care. The extension is part of broader efforts to improve healthcare outcomes and experiences for veterans.
Phoenix, AZ – The Department of Veterans Affairs (VA) has announced a one-year extension for its community care program, aiming to streamline healthcare access and alleviate red tape for veterans. This initiative is designed to ensure that veterans continue to receive necessary medical treatment without facing bureaucratic delays that have historically plagued the system.
According to VA Secretary Doug Collins, the extension in the community care program is part of a broader commitment to ensuring uninterrupted healthcare for veterans. The goal is to significantly reduce the administrative hurdles that can disrupt veterans’ access to vital medical services. By allowing veterans to seek care from private healthcare providers when the VA is unable to deliver timely or adequate services, the program empowers former military personnel in managing their health effectively.
This crucial program will enable veterans to maintain continual care for up to 30 standardized types of services for the next 12 months, moving away from the historically fragmented specialty referrals that typically require reassessment every three to six months. The VA anticipates that this change will foster improved health outcomes, deliver convenience for veterans, and decrease the workload on VA staff and community care partners.
Feedback from veterans has pointed out the pressing need for these changes. Many have experienced frustrating delays in obtaining essential treatments, such as hip and knee replacements, largely due to cumbersome paperwork processes. Veterans’ advocates, including Air Force veteran Michael Cumming, have highlighted the significant disruption to care caused by the extensive requirements for paperwork and evaluations.
The community care program’s extension is seen as a positive development aimed at removing barriers that prevent veterans from accessing necessary healthcare. Veterans will be encouraged to provide their feedback and experiences related to the program to enhance its effectiveness moving forward. The VA has opened a channel for veterans to share their concerns via email, hoping to gather insights that could further refine the program and address existing issues.
While the VA has made strides with this program improvement, systemic issues persist, particularly within the Phoenix VA Health Care System. Recent evaluations by the Office of Inspector General (OIG) have spotlighted serious concerns regarding oversight and accountability, including an investigation into a dermatologist who allegedly delayed biopsies and miscommunicated crucial diagnoses, putting patients at risk.
In light of these findings, VA leadership has acknowledged existing shortcomings and expressed intentions to implement the OIG’s recommendations, striving for higher standards and better oversight of care processes. This commitment to accountability aligns with ongoing efforts by congressional representatives, including Paul Gosar and Juan Ciscomani, who are advocating for reforms in VA leadership to enhance the quality of services provided to veterans.
Amid these developments, the Carl T. Hayden VA Medical Center has announced the upcoming closure of its library, effective March 31. According to officials, library resources will still be accessible within the community, and the space will be repurposed to better serve the evolving care needs of veterans in the area.
This one-year extension of the community care program is a critical step for the VA in addressing longstanding healthcare challenges faced by veterans. The emphasis on reducing administrative burdens is expected to improve overall healthcare experiences while facilitating better access to the essential services veterans require. With the focus now on implementation and monitoring of the changes, the VA is poised to enhance its commitment to the health and well-being of the veterans it serves.
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Additional Resources
- ABC15: Shift in Policy VA Granting One-Year Authorizations for Veterans Seeking Private Providers
- Wikipedia: Veterans Affairs
- AZ Family: Phoenix Veteran Says He Can’t Get Needed Care After Denied by VA
- Google Search: Veterans healthcare Arizona
- 12 News: OIG Report on Phoenix VA Leaders
- Google Scholar: VA Health Care System
- AZ Central: Phoenix VA Hospital Library Closure
- Encyclopedia Britannica: Veterans Affairs
- AZ Family: New Mobile Medical Unit Helping Homeless Veterans Across Phoenix Area
- Google News: Homeless veterans Phoenix

Author: STAFF HERE PHOENIX WRITER
PHOENIX STAFF WRITER The PHOENIX STAFF WRITER represents the experienced team at HEREPhoenix.com, your go-to source for actionable local news and information in Phoenix, Maricopa County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the Waste Management Phoenix Open, Cactus League Spring Training, and Arizona State Fair. Our coverage extends to key organizations like the Greater Phoenix Chamber of Commerce and Visit Phoenix, plus leading businesses in technology and healthcare that power the local economy such as Intel and Banner Health. As part of the broader HERE network, including HERETucson.com, we provide comprehensive, credible insights into Arizona's dynamic landscape.